Carer Support Specialist

The Organisation

For over 30 years, Carers ACT has been providing emotional and practical support to unpaid carers. As the peak body for carers in the ACT, they exist to raise the voice of carers to instigate change, and work to create a community that values and respects the caring role.

Carers ACT partners with over 3,500 carers each year, connecting them to information, advice, guidance and services and empowering them to maintain their caring role and personal wellbeing.

Benefits & Culture

• Inclusive, supportive, carer-friendly workplace
• Free onsite parking available at the Holt office
• Some work from home flexibility
• Employee assistance program and paid wellbeing leave
• Opportunities to develop professionally and make meaningful impact

  
The Role

You will develop and deliver action plans in collaboration with a range of carers providing access to information, support and referrals relevant to their caring role. With a focus on providing service excellence and empowering carer participants, your key responsibilities will include:

• Conducting intake assessments utilising self-reflective practice methods with the carer to identify the carer’s needs and goals
• Developing carer support and actions plans
• Booking services and coordinating support through external agencies
• Facilitating emergency support when required
• Ongoing review and engagement with carers to support and encourage them to achieve goals

Skills Required
  
With qualifications or experience in allied health, nursing, community services, or similar, you may be a recent graduate with placement experience or a practitioner looking to move away from clinical or shift work, or you have experience from a similar role where you’ve developed skills in making care related assessments, recommendations and decisions.

Additionally you bring empathy, the ability to build rapport quickly, and a flexible approach to address the unique needs and sensitivities of participants, together with demonstrated ability to manage your time and workload and a strong commitment to teamwork and good practice.

A current Police Check, Working with Vulnerable People Check with NDIS Participants (or willingness to obtain), and Driver’s Licence is required.

If you are passionate about supporting and empowering carers in the ACT, then apply by submitting your resume and cover letter responding to the skills required. For further information please contact Hayley Martin on 02 8243 0570  

Please note there is no formal closing date for this role, if you are interested, we would encourage you to apply as soon as possible.    

NGO Recruitment values equitable recruitment practices and is committed to representing candidates reflective of the diverse organisations and communities we work with. We welcome and encourage applications from all backgrounds, ages, and identities, and are happy to adjust our recruitment process to support accessibility needs. If you are interested in this position and have most of the skills or experience we are looking for, please go ahead and apply.